英语日常礼貌用语

常用礼貌用语、服务用语 (1) 称谓用语 Madam 太太 Gentleman 先生 Lady 夫人、女士 (2) 欢迎语 Welcome to our hotel. 欢迎您光临我们宾馆. Welcome to our restaurant． 欢迎您来这里进餐. I hope you'll enjoy your stay here． 希望您在这里生活愉快. (3) 问候语 How do you do! 您好 Good morning. 早上好. Good afternoon． 下午好 Good evening． 晚上好. Long time no see. How are you? 多日不见,您好吗? (4) 祝贺语 I wish you a happy holiday! 祝您节日愉快! Merry Christmas ! 圣诞愉快! Happy New year ! 新年快乐! (5) 告别语 Goodbye! 再见! Good night! 晚安! See you tomorrow． 明天再见. 2 Pleasant journey! 祝您旅途愉快. Have a good trip! 一路平安! Hope to see you again．欢迎您再来 (6) 征询语. What can I do for you? 我能为您做些什么吗? Is there anything I can do for you? 需要我帮您做些什么吗? Is there anything else? 您还有别的事情吗? Will it trouble you? 这会打扰您吗? Would you like…? 您喜欢…吗? Would you want…? 您需要…吗? Would you mind if I…? 如果您不介意的话,我可以…吗? Please speak slowly． 请您讲慢点. (7) 应答语. You are welcome．不必客气. It’s my duty． 这是我应该做的. I see． 我明白了. Thank you very much! 非常感谢 Thanks for your kindness． 谢谢您的好意. (8) 道歉语. I’m awfully sorry. 实在对不起. Excuse me. 请原谅. I’m sorry to disturb you． 打扰您了. I’m sorry,It’s our fault． 完全是我们的错,对不起. 3 Thanks for your reminding 感谢您的提醒. We’ll take some measures immediately and try our best to satisfy you. 我们立即采措施尽量使您满意. Please forget it． 请不要介意. (9) 婉言推托语. I’m sorry I can’t help you. 很遗憾,不能帮您的忙. It’s very kind of you,But... 承您的好意,但是…. I’ve never heard of that． 没有听说.